When you implement accessWidget, the interface should look exactly the same as it does on accessiBe’s own website. Below is an example of how the interface looks. If this isn’t the case (broken lines, invalid size, etc) then it may just be that there is a clash between your site’s design and style files (CSS) and accessWidget. This is super rare and easily fixable. Please reach out to our support team so that we can easily help you in fixing this!