How long does user testing take?

It depends on the size of the website as well as its complexity and level of accessibility. User testing projects usually range from 5 to 10 hours.

Can we select which types of screen readers the end-users will test with?

If you have a particular screen reader you’d like us to test with, we will honor that preference. However, we typically suggest JAWS and VoiceOver since it's the best for quality assurance.

What are the costs associated with user testing?

Our user testing service costs $250/scenario. Project length depends on the complexity and the number of user scenarios being tested.

Is the user testing done by people with disabilities?

Absolutely. We work very closely with individuals with a wide array of disabilities who perform the tests.

Can user testing verify the usability of videos?

We can test any aspects of the site, including media and documents. Please note that some parts may take longer to test than others.

Do I have to get my website tested by users?

There isn't a legal requirement, but we recommend user testing since web accessibility is implemented to improve usability and user experience for people with disabilities.

How will I know the results of the tests?

Following the testing scenarios, the results are reviewed and then converted into a formal report which you can download from your dashboard.

Does end-user testing work for manually remediated site?

Yes, our end-users can test any website. Using assistive technology, we'll evaluate your website's usability and provide a report that includes suggestions to improve.

At what stage of the process do you perform user testing?

You can perform user-testing at any stage of your website's lifecycle. Usually, it's best to do after an accessibility remediation project to ensure that the project was successful.

🎉 accessiBe announces $58 Million funding! 🎉 accessiBe announces $58M funding!

Comprehensive User Testing
by Experts with Disabilities,
for Users with Disabilities

Valuable user feedback

The best feedback will always come from end-users with disabilities. accessiBe works with a wide range of users to provide you with valuable usability feedback.

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User Testing Prices:

$250 per testing scenario

Learn how people with disabilities experience your website

Real user experience

accessiBe's user testing service is performed by individuals with various disabilities. It is focused on evaluating the user experience from the perspective of "day-to-day" assistive technology and users with disabilities.

Blind users, screen-reader testers
Keyboard testers, users with motor impairments
Limited and low vision testers
Testers with cognitive disabilities

User testing substantially enhances your legal compliance

Going beyond compliance

Legal compliance is less technical than people think. ADA, for example, isn't a technical checklist. Instead, it focuses on usability. Are persons with disabilities able to use a product or website? Or can't they?

What do accessiBe's user
testing projects look like?

User testing made simple

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1User testing End users perform tasks and interact with your digital asset to obtain an accurate experience from a usability standpoint.
2Usability documentation Inputs and insights are documented and recorded, as well as confirmation if remediation has improved usability and user experience.
3Project delivery A thorough report is created for your team to use as reference as well as proof of usability for your web accessibility needs.

Frequently asked questions

How long does user testing take?
It depends on the size of the website as well as its complexity and level of accessibility. User testing projects usually range from 5 to 10 hours.
Can we select which types of screen readers the end-users will test with?
If you have a particular screen reader you’d like us to test with, we will honor that preference. However, we typically suggest JAWS and VoiceOver since it's the best for quality assurance.
What are the costs associated with user testing?
Our user testing service costs $250/scenario. Project length depends on the complexity and the number of user scenarios being tested.
Is the user testing done by people with disabilities?
Absolutely. We work very closely with individuals with a wide array of disabilities who perform the tests.
Can user testing verify the usability of videos?
We can test any aspects of the site, including media and documents. Please note that some parts may take longer to test than others.
Do I have to get my website tested by users?
There isn't a legal requirement, but we recommend user testing since web accessibility is implemented to improve usability and user experience for people with disabilities.
How will I know the results of the tests?
Following the testing scenarios, the results are reviewed and then converted into a formal report which you can download from your dashboard.
Does end-user testing work for manually remediated site?
Yes, our end-users can test any website. Using assistive technology, we'll evaluate your website's usability and provide a report that includes suggestions to improve.
At what stage of the process do you perform user testing?
You can perform user-testing at any stage of your website's lifecycle. Usually, it's best to do after an accessibility remediation project to ensure that the project was successful.

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Comprehensive User Testing by Experts with Disabilities, for Users with Disabilities